Case Study: NorthView Family Dental achieves compliance and recurring revenue with Kleer

NorthView Family Dental Turns to Kleer for Compliance in Washington State

NorthView Family Dental, a three-dentist practice in Spokane, Washington, needed a compliant way to replace a low-reimbursement capitation plan while staying aligned with the state’s complex insurance and discount plan regulations. The practice wanted a profitable patient membership option but did not want to manage Washington compliance in-house, so it turned to Kleer for help.

Kleer’s CEO worked directly with Washington’s Office of the Insurance Commissioner and legal experts to shape a compliant dental membership plan for NorthView Family Dental, then supported the practice through design, launch, staff training, and patient marketing using tools like a website widget and brochures. Within nine months, NorthView Family Dental sold 221 membership plans, generated $68,244 in recurring annual revenue, and maintained 0% past due subscription payments.

NorthView Family Dental

Aubrey Gralapp

Office Manager