Case Study: ENGIE Cofely halves issue resolution workshop time with Klaxoon

With Klaxoon, ENGIE Cofely divides by 2 the duration of its issue resolution workshops

ENGIE Cofely, which manages QSE and LEAN activities, needed a better way to run issue resolution workshops and encourage teams to share ideas freely during collaborative sessions. The company worked with Klaxoon to modernize these workshops, moving away from paper-based idea capture and toward a more structured digital approach.

Using Klaxoon’s Brainstorm tool, directly accessible from Microsoft Teams, ENGIE Cofely facilitated Ishikawa-style workshops with automatic idea organization via Smart Zone. The result was a faster, more collaborative process, with issue resolution workshops completed in just 30 minutes and meeting time reduced by half.

ENGIE Cofely

Stéphane Audrain

Performance and continuous improvement Manager