Case Study: Pôle emploi turns a dispersed novice team into committed designers with Klaxoon

Supporting an inexperienced project team, from idea to prototype

The French Employment Center (Pôle emploi) faced the challenge of developing a prototype for a digital recruitment platform with a dispersed and inexperienced internal team. With only one month to master new UX and product design methods, they required a solution that would foster engagement and collaboration remotely. They were supported by Orange Consulting, who implemented the Klaxoon platform to address these hurdles.

Using Klaxoon's Board, the team was guided through an inclusive educational journey. The solution enabled competitive analysis, persona creation, and feature prioritization on a shared digital whiteboard, facilitating both synchronous workshops and asynchronous work. With Klaxoon, the novice team transformed into committed designers, successfully taking ownership of the process to develop and refine their concept into a standout value proposition within the strict deadline.

Orange

Sihem El Ouassini

Product Coach