Case Study: Danone boosts participation and efficiency in yearly retrospectives with Klaxoon

How to organize an efficient yearly team retrospective in an international group

The Continuous Improvement Manager at Danone faced a challenge with their annual Ambition Meeting, a yearly retrospective. The traditional format, using tools like Webex with presentations, resulted in low participation and difficulty generating and collecting ideas from the geographically dispersed international team. Seeking a more interactive solution, Bernice Ng turned to the vendor Klaxoon to increase involvement and shake up the boring meeting dynamic.

Using Klaxoon's ready-to-use Retrospective template saved significant preparation time and made the process highly efficient. The solution enabled asynchronous preparation and, during the Webex call, used timed brainstorming and voting features on a Klaxoon Board to boost engagement. The result was a meeting that took less than two hours total, generated more ideas than previous methods, and successfully created a participative and engaging action plan for the upcoming year.

Danone

Bernice Ng

Continuous Improvement Manager