Case Study: IPSEN improves remote team collaboration with Klaxoon

How to leverage digital adoption to optimize team rituals

IPSEN, the French biopharmaceutical group, needed a better way to manage a geographically dispersed quality team of internal members, external consultants, and colleagues in Mumbai. Laura Lanchy, IPSEN’s Quality Manager, wanted to centralize information, simplify communication, and improve coordination across remote and hybrid work settings, so she turned to Klaxoon’s visual collaboration platform and its Board workspace.

Klaxoon helped IPSEN digitize key team rituals using ready-to-use Weekly and One-to-one templates, creating a shared, visual space for asynchronous updates, task tracking, absence planning, emergency priorities, and structured individual meetings. The result was more intuitive, interactive, and efficient collaboration, with better information access, greater flexibility, and time savings; Laura also noted that onboarding improved, with newcomers able to get up to speed in about 2 hours.

IPSEN

Laura Lanchy

Quality Manager