Case Study: IPSEN improves remote continuous improvement workshops with Klaxoon Board

How to facilitate a monthly continuous improvement workshop, remotely

IPSEN, a French biopharmaceutical company, faced a challenge in facilitating its monthly knowledge management workshops for a team spread across two sites. The project manager, Béatrice Hacher, found that using traditional whiteboards and Post-it® notes created logistical, communication, and participation issues, especially during the summarizing phase. To facilitate a more convenient and effective remote meeting, IPSEN turned to the vendor Klaxoon for a solution.

Klaxoon provided its digital whiteboard product, Board, which features an integrated video conferencing tool. This solution allowed for structured, color-coded ideation sessions and analysis phases, enabling effective remote collaboration. The results for IPSEN were significant: the hybrid nature of the teams was no longer a problem, the fruits of collective reflection were easily structured and stored, and overall participation was naturally boosted. Klaxoon became a daily tool for the team, saving time and improving efficiency.

IPSEN

Béatrice Hacher

Project Manager