Case Study: SNCF Réseau boosts remote workshop productivity with Klaxoon

At SNCF Réseau, Youssef facilitates his UX/CX workshops remotely

SNCF Réseau, part of SNCF, needed a way for Youssef to keep his UX/CX workshops just as effective when moved from in-person to remote settings. Using Klaxoon and its Board tool, he could continue collaborating with project teams on the development of internal applications while preserving the workshop format and outcomes.

With Klaxoon, Youssef ran a 3-hour remote workshop for 10 participants that included an icebreaker, project status review, creativity session, and feature prototyping. The result was 100% productivity during the session, with participants staying focused and generating new feature ideas efficiently.

SNCF

Youssef Joundy

Digital Territorial and Innovation Manager