Case Study: Schweiger Dermatology Group achieves $5M revenue increase and 38% fewer no-shows with Klara

Schweiger Dermatology Group Uses Klara to Increase Revenue by $5M

Schweiger Dermatology Group, a 70+ office dermatology practice in the Northeast, faced exponential growth that overwhelmed inbound call volume, an inflexible EHR reminder system, and a sudden need for telemedicine. They turned to Klara’s communication platform — including automated appointment reminders, video visits, contactless check-in, and shared inboxes — to streamline patient communication and operations.

Klara’s solutions cut no-shows by 38% (recovering over $3M), made video visits 50% more successful (generating over $2M), and drove a total reported revenue increase of $5M. Klara also reduced abandoned calls, centralized messaging through shared inboxes, enabled contactless check-in, and improved patient satisfaction.

Schweiger Dermatology Group

Julie Gessin

Chief Operating Officer