Case Study: NewGlobe achieves faster, fairer performance reviews with Klaar

NewGlobe builds a high-performance engine for global education with Klaar

NewGlobe, a private equity-backed company focused on global education reform, was struggling with manual performance management across its complex, multi-country operations using only spreadsheets. This system was unable to support their matrixed reporting structure, leading to administrative overload, lost feedback, and inconsistent execution. They partnered with Klaar to implement its performance system to bring structure and clarity.

Klaar provided specific needs, including entity-specific workflows and custom rating logic. The solution automated performance reviews and enabled continuous feedback through tools like 1:1s and surveys. Klaar helped NewGlobe achieve over a 50% reduction in HR effort during cycles, successfully deploy reviews across eight countries, and gain higher confidence in promotion and compensation decisions.

NewGlobe

Duarte Ramos

Vice President, Global Head of People and Talent