Case Study: Fischer Homes achieves 3x more outbound calls and 25% higher productivity with Kixie

Fischer Homes Triples Outbound Call Volume With Kixie

Fischer Homes, a U.S. homebuilder with 708 employees using HubSpot, needed a more reliable phone solution that integrated with their CRM and supported texting — their previous setup forced agents to log into eight separate phone trees and added daily complexity and lost time. They selected Kixie’s cloud phone system to address those challenges.

Kixie implemented click-to-call, voicemail drop, SMS templates, PowerDialer and inbound call queues integrated with HubSpot, which cut busywork by about 2 hours per agent per day and raised overall productivity by 25%. According to Fischer Homes, Kixie also delivered a 10% faster speed-to-lead, over 13% fewer missed calls and 3x more outbound calls, producing measurable cost savings and efficiency gains.

Fischer Homes

Courtney Toedter

Inside Sales Manager