Case Study: NHS Lothian achieves streamlined, secure patient care and information sharing with Kiteworks

Patient care streamlined at South Devon NHS Health Trust with secure information sharing

South Devon Health Informatics Service supports IT for two South Devon NHS trusts serving about 375,000 people and 6,000 staff. As the trusts rolled out iPads to improve frontline productivity, clinicians began using consumer file‑sharing tools that jeopardized patient privacy and breached information governance, so the organisation needed a secure, auditable way to share Protected Health Information without blocking mobile workflows.

The Trust deployed Accellion on a private cloud to provide encrypted, authenticated file sharing and workspaces for internal and external collaborators. The solution eliminated shadow IT, enabled secure mobile collaboration (from board packs to multi‑agency patient casework), and boosted productivity—senior staff now work primarily from iPads while maintaining watertight security and comprehensive audit trails.

NHS Lothian

David Hayes

IT Operations Manager