Case Study: Millward Brown achieves secure, large-file transfers and reduced email load with Kiteworks (formerly Accellion)

Leading market research firm utilizes Accellion to share large files between internal and external users, creating happy end-users and IT teams

Millward Brown, a top-10 global market research firm with more than 60 offices worldwide, struggled to share very large datasets and presentations with clients without clogging email servers. Previous attempts—secure FTP, portal solutions and even shipping CDs—proved too costly, complex, or time-consuming for IT and business users.

The company piloted and then rolled out Accellion’s secure file transfer appliance, integrated with email and LDAP, letting users send and receive files larger than 1 GB via a web or email “attach” interface. The solution was quick to implement, offloaded large attachments from email, allowed an enforceable attachment size limit, reduced IT support overhead, and delivered positive feedback across Millward Brown’s ~16,000 internal users and unlimited external partners.

Millward Brown

Kean Millward

Chief Technology Officer