Case Study: Abbotsford Police Department achieves secure, efficient evidence sharing with Kiteworks

kiteworks declared a must-have to support a police department’s investigative teams

Abbotsford Police Department, serving the city of Abbotsford, BC, faced a growing challenge sharing large amounts of content—photos, video evidence and audio—while relying on an FTP server that strained its small IT team and slowed time‑sensitive investigations. The department needed a secure, easy‑to‑use solution staff could access from the station or the field with minimal training and IT involvement.

APD deployed Accellion’s kiteworks as an on‑premises virtual appliance, providing an intuitive interface, file expiration controls and visibility into deliveries. kiteworks replaced FTP/USB/DVD workflows, sped evidence collection, enabled secure sharing of investigative packages and improved board collaboration; with 25 users it reduced IT overhead, increased productivity and earned unanimous positive feedback.

Abbotsford Police Department

Gord Boyes

Manager of Information Technology