Case Study: Tech Alchemy achieves streamlined operations and reduced operating costs with Kissflow

Tech Alchemy Fixing Problems Before They Arise

Tech Alchemy, led by Head Consultant Paul Strahl, is a small Australian IT consultancy (1–10 employees) that builds and optimizes business processes and apps (32 apps created). Their challenge was that many SME clients relied on a patchwork of emails, spreadsheets, invoicing and CRM systems, losing visibility into process flows so requests fell through the cracks and inefficiencies persisted. To address this they looked for a way to map, reinvent and automate processes end-to-end using a capable vendor.

Tech Alchemy mapped clients’ processes, redesigned optimal flows, then automated them using KISSFLOW’s process modeling and automation platform. The result, according to Paul, is dramatic — workflows that once took days are now “just a click away,” with clearer visibility, fewer lost requests and measurable reductions in time and operating costs. KISSFLOW-enabled automation has allowed Tech Alchemy’s clients across industries to simplify processes and free up time for growth.

Tech Alchemy

Paul Strahl

Head Consultant