Case Study: Silafrica achieves unified, error-free manufacturing workflows with Kissflow

Silafrica - Customer Case Study

Silafrica, a leading plastics manufacturer operating across Kenya, Tanzania, Ethiopia, Uganda and India and serving customers in 25 African countries, needed a simple, affordable way to eliminate master-data errors and chaotic approval flows that came from email-based processes. Facing geographically dispersed teams, complex ERPs and the risk of incorrect updates to critical manufacturing masters, Silafrica turned to KiSSFLOW for a lightweight workflow and approvals solution.

KiSSFLOW implemented structured approval workflows for master-data management, order tracking and operational approvals, with integrations to ERP/MDM systems and process reporting to support collaboration across locations. As a result, Silafrica automated more than 25 processes (and built 46 apps), gained an audit trail and improved data integrity, enabled order visibility for better production planning and cost savings — all delivered by KiSSFLOW.

Silafrica

Rajesh Pitroda

Silafrica