Case Study: Rentokil achieves last‑mile workflow automation and eliminates ad‑hoc process chaos with Kissflow

Rentokil The Last Mile of Workflow Automation

Rentokil Initial, a global business services company in pest control, hygiene and workwear with 25,000+ employees, faced gaps in automation for ad hoc approval processes that didn’t follow regular schedules—tasks that their core platforms couldn’t handle and that often required executives to trade emails. To address these last-mile workflow issues, Rentokil turned to KISSFLOW for a simple, user-friendly automation tool.

KISSFLOW enabled Rentokil to rapidly create 11 apps to automate those ad hoc workflows, produce on-demand reports and charts, and eliminate much of the email-driven bottleneck. By using KISSFLOW, Rentokil plugged the remaining automation gaps, improving process visibility and speeding approvals across the organization.

Rentokil