Case Study: Reed.co.uk achieves rapid, low-cost HR and process automation with Kissflow

Reed UK Automating HR Doesn't Have to be Expensive

Reed UK (Reed Online Ltd.), operator of reed.co.uk, is a mid-size recruitment and HR services company that struggled to track and approve a high volume of sales and financial transactions and to manage HR, finance and admin workflows. Their in-house Google Forms/App Scripts solution proved time-consuming and lacked needed functionality, so they engaged KISSFLOW to automate and standardize these processes.

KISSFLOW enabled Reed UK to build and modify workflow apps quickly—creating 19 apps over six months—to automate purchase requests, employee updates, accounts payable and salary records. Using KISSFLOW, Reed reports faster reaction to organizational change, fewer lost or stalled processes, and significantly reduced time and effort compared with their custom solution, improving control over approvals and day-to-day HR and finance operations.

Reed.co.uk

Phillip Bailey

Product Owner, Business Systems