Case Study: Namarak Hospital achieves faster operations and integrated patient care with Kissflow

Namarak Hospital cuts procurement cycle from 7+ days to 6 hours with Kissflow

Namarak Hospital, a private hospital in Thailand specializing in breast cancer care, faced challenges with fragmented systems and limited IT resources. Their disjointed tools created operational silos, hampered process visibility, and led to inefficiencies. To build a truly integrated digital hospital, they turned to Kissflow as their digital operations backbone platform.

Kissflow provided a central platform that integrated the hospital's core systems, enabling seamless data flow across departments. Utilizing Kissflow's citizen development capabilities, hospital staff could rapidly build and modify workflows themselves. This solution dramatically reduced their procurement cycle from over seven days to under six hours, cut costs by 10%, and slashed patient discharge time in half. Overall, Kissflow enabled Namarak Hospital to manage 70-80% of its processes digitally, transforming into a data-driven organization.

Namarak Hospital