Case Study: Mai Dubai accelerates workflow automation and operational efficiency with Kissflow

Mai Dubai deploys 96 automated processes in 2 years with Kissflow

Mai Dubai, a leading bottled water company, faced the challenge of maintaining its market leadership while scaling rapidly. Their core SAP system lacked agility for approvals and workflows, forcing them to rely on inefficient manual processes and email, which hindered tracking, governance, and speed. To bridge this gap, they implemented the Kissflow platform.

Using Kissflow, Mai Dubai centralized its workflows into a single, automated repository. This solution enabled them to build 96 processes in-house, including a complete fleet management ecosystem, and deploy applications like a mobile merchandising module in under an hour. The results included a 35%-45% reduction in process cycle time, the elimination of paperwork, and full in-house ownership of their workflow automation, allowing them to move faster while maintaining governance. Kissflow was essential to their digital transformation.

Mai Dubai