Case Study: Lumiere Solutions achieves streamlined administrative workflows and reliable task tracking with Kissflow

Lumiere Solutions Automate Administrative Processes and Track Them E

Lumiere Solutions, a Navi Mumbai–based research and consulting firm (11–50 employees), was overwhelmed by high volumes of back-office service requests and lacked visibility into task status. Their custom intranet and email-dependent processes left work prone to being overlooked and deadlines missed, so they turned to KiSSFLOW for process automation.

KiSSFLOW automated Lumiere’s finance and administrative workflows and helped the team build 14 custom apps to track requests, improving collaboration, accountability and reporting. As a result, communications are streamlined, tasks are no longer overlooked, and teams can monitor progress and drive requests to closure more effectively.

Lumiere Solutions

Sonali Salvi

Sr. Technical Executive