Case Study: Olympus achieves faster, more organized, self-managed workflows with Kissflow

Lotus Notes Can’t Make the Cut for Olympus

Olympus ES, a manufacturing company of 5,001–10,000 employees, was relying on Lotus Notes to stitch together workflows and found the platform archaic, slow, and dependent on IT for even small changes. After trying Bonitasoft and ProcessMaker without success, Olympus ES turned to Kissflow’s modern BPM/workflow platform to give business users an intuitive, self‑service way to design and run processes.

Kissflow helped Olympus ES migrate key processes—purchasing, RMAs, demo requests and discount approvals—off Lotus Notes, enabling the team to build seven apps quickly, add attachments, reassign tasks midstream, and modify data without IT. The result, according to Olympus ES, was much faster process development and execution, cleaner workflows, and greater control over spend — all delivered by Kissflow’s platform and support.

Olympus

Griselda Juve

Senior Procurement Specialist & Controller