Case Study: JourneyOne achieves automated contract renewals and improved invoicing accuracy with Kissflow

JourneyOne Contract Renewal Doesn't Have to Be Taxing

JourneyOne, a Perth-based business consulting firm, struggled to track and renew the large volume of client contracts that underpin its revenue. To prevent missed expirations and reduce manual errors in approvals and renewals, JourneyOne adopted Kissflow’s workflow automation platform to manage contract renewal processes.

Using Kissflow, JourneyOne built 23 apps to automate contract renewals and other financial and administrative workflows, centralizing data and removing the risk of information loss or approvals falling through the cracks. Kissflow’s solution improved visibility and invoicing veracity, helped prevent contract expirations, and allowed JourneyOne to restructure deals more profitably while enabling operations lead Susanna DeBari to automate many processes across the business.

JourneyOne

Susanna DeBari

Consultant and Operations Lead