Case Study: Quality Companies achieves timely invoice approvals and on-time payments with Kissflow

Get Paid on Time with Automated Invoice Approvals

Quality Companies, a North American heavy‑duty truck sales and leasing firm, was struggling with delayed and contested maintenance invoices because larger repairs required multiple approvals that were managed over email with no clear audit trail. To address this, they engaged Kissflow to automate invoice approvals and introduce conditional workflows for maintenance requests above a set financial threshold.

Kissflow implemented a simple, cost‑effective conditional workflow using its app library and help videos so costly maintenance items automatically route for multi‑level approval and retain complete documentation. The Kissflow solution removed much of the invoicing chaos, sped up approvals, and gave Quality Companies a self‑service platform they can expand to other processes.

Quality Companies

Daniel Coppess

Director of Maintenance