Case Study: Expo Connections achieves streamlined workflows and flawless delivery tracking with Kissflow

Expo Connections Set Up Workflows at Ease, Streamline Processes

Expo Connections, a small Australian event‑logistics company led by owner Duncan Campbell, faced recurring challenges coordinating event setup, tracking accessories and deliveries, and maintaining data integrity while working with changing teams. Relying on spreadsheets caused inconsistent and corrupted data, risking delayed deliveries and lost customer trust, so Expo Connections sought a simple digital alternative and was introduced to KISSFLOW for workflow management.

KISSFLOW implemented a workflow-based solution—helping Expo Connections collate information, plan events, control goods flow and track tasks—allowing the team to build and run processes in five simple steps. With KISSFLOW’s workflows (13 apps created), Expo Connections eliminated data inconsistencies, now tracks tasks to completion, and has streamlined logistics and delivery tracking, restoring reliability and responsiveness for customers.

Expo Connections

Duncan Campbell

Owner