Case Study: Damamax achieves chaos-free operations and boosted productivity with Kissflow

Damamax Telecoms Can Crush Chaos with Automation

Damamax, a medium-sized telecommunications company in Jordan that provides high-speed fiber internet and hosting for SMBs, was hampered by aging internal IT systems that couldn’t support more complex workflows. After finding larger enterprise BPM tools too expensive and cumbersome, Damamax turned to kissflow for a cloud-based, easy-to-use workflow automation solution.

kissflow delivered customizable forms and an intuitive BPM platform that let nontechnical staff create workflows and centralize data—Damamax has built 11 apps and extended automation beyond operations to purchase requests, sales leads and HR (many processes now 100% automated). The result: “productivity has increased immensely,” the COO gained new reporting visibility, and Damamax can now measure and act on process improvements, significantly reducing operational chaos with kissflow.

Damamax