Case Study: SN Aboitiz Power Group achieves faster digital transformation and IT backlog reduction with Kissflow

Burning through the IT backlog with Citizen Development

SN Aboitiz Power Group (SNAP) needed a better way to manage a growing IT backlog, outdated in-house systems across multiple platforms, and increasing demands for automation and integration. Before using Kissflow, SNAP relied heavily on expensive third-party developers and overextended IT resources to handle manual processes, approvals, and record tracking.

With Kissflow, SN Aboitiz Power Group launched a Citizen Development program that let business teams build their own apps and automate workflows without burdening IT. Using Kissflow, SNAP migrated more than 95 processes onto a single platform in just six months, improving efficiency and reducing software development costs while speeding digital transformation across the organization.

SN Aboitiz Power Group

Maria Theresa Cabigon

Chief Information Officer