Case Study: Davenport University breaks silos, saves time, and tracks data with Kissflow

Break Silos, Save Time, and Track Data

Davenport University, a mid-sized higher-education institution, was struggling with siloed departments, paper forms, and multi-week approval processes that left important data scattered and inaccessible. Seeking a simple, budget-friendly automation option, Davenport turned to Kissflow’s workflow automation and public forms to replace manual, email-driven processes.

Using Kissflow, Davenport implemented three major workflows (and built seven apps) — for course substitution/prerequisite requests, academic scheduling approvals, and vehicle reservations — deploying the first process within hours and realizing immediate time savings. Kissflow centralized data for reporting and analysis, sped up approval cycles that previously took weeks, improved cross-department adoption with an intuitive interface, and provided responsive support to sustain expansion across campus.

Davenport University