Case Study: Wemett & Hall achieves ERP-like automation and faster, trackable tax litigation with Kissflow

Automating Work Saves More Than You Think

Wemett & Hall is a mid-size, New York–based residential property tax grievance firm that handles lengthy, complex litigation cycles — often six-month processes with dozens of handoffs — while coordinating a geographically dispersed team. Facing slow, ad hoc tracking via email and phone, they looked for a collaborative business process solution and selected Kissflow to streamline case workflows and oversight.

Kissflow implemented a mini ERP–like system using its collaborative BPM platform, enabling Wemett & Hall to design workflows and build 16 apps to manage onboarding, hearings, and case progress. As a result, Kissflow gave the team instant visibility into long processes, reduced reliance on manual communications, avoided the cost of a full ERP, and helped Wemett & Hall accelerate and expand their business.

Wemett & Hall

Nicholas Hall

Wemett & Hall