Case Study: Arvada Fire cuts purchase order approval time from days to hours with Kissflow

Arvada Fire Purchase Orders aren't Doomed to Be Slow

Arvada Fire, a 150+-employee fire protection district operating 8 stations across Arvada, Colorado, was processing over 250 purchase orders a month and needed department-head authorization on every request. Their existing BPM/accounting solution provided audits but failed to notify participants, causing tasks to be overlooked and approvals to stall. To streamline PO approvals, Arvada Fire turned to Kissflow to automate and manage its purchase order workflows.

Using Kissflow’s workflow automation platform, Support Services Manager Chris Ambrosio built tailored purchase approval workflows that let the team track status and approve requests on the go. The change cut approval times from about two days to a few hours, increased productivity and scalability for handling high PO volumes, and delivered time and cost savings compared with conventional BPM tools. Kissflow’s implementation made PO approvals faster, more transparent, and easier to manage.

Arvada Fire

Chris Ambrosio

Support Services Manager