Case Study: Ahmad Tea digitizes 30+ processes with Kissflow

Ahmad Tea automates 30+ processes with Kissflow

Ahmad Tea, a UK-based premium tea brand, faced challenges with inefficient, paper-based internal processes. These manual workflows, which involved printing and physically passing forms, caused significant delays, were prone to errors like lost documents, and offered no support for remote work. There was also a complete lack of data to track process performance. To address these issues, they turned to the Kissflow low-code platform for a solution.

By implementing Kissflow, Ahmad Tea successfully digitized and automated over 30 processes across departments like sales, HR, and finance. The Kissflow platform enabled a non-technical admin team to build solutions easily, providing digital records and greater visibility. The results included saving over 30 hours per week, reducing process cycle times by 35-45%, and processing over 2,500 items, which gave the company valuable data to optimize operations further.

Ahmad Tea