Case Study: Work Heights achieves streamlined, automated operations and scalable access control with Kisi

Using Kisi to Simplify Daily Operations

Work Heights, a growing coworking space, struggled with managing physical keys as membership expanded across two locations. Security and logistics became unsustainable—keys could be lost or shared and replacing locks wasn’t feasible—so Work Heights switched to Kisi’s cloud access control after seeing it in use at The Farm SoHo.

Kisi implemented cloud-based access management that ties access rights to membership tiers, streamlines issuing and revoking credentials, and enables largely automated, self-run operations. The solution improved security, allowed tiered pricing tied to access levels, and saved roughly 1.5 hours of staff time per member by eliminating manual key distribution and tracking.

Work Heights

Sam Strauss-Malcolm

Founder