Case Study: State Home Health Service achieves scalable secure access management with Kisi

Scaling security for a cross state home health service

State Home Health Service, a cross-state provider of urgent, primary, and mental healthcare in patients’ homes, needed a better way to manage building access as it scaled. Before Kisi, the team relied on physical keys, which forced clinicians to depend on keyholders for entry and made it difficult to secure medical and drug supply rooms across multiple locations.

With Kisi’s cloud-based access control, State Home Health Service centralized access management, integrated HR and access platforms for easier onboarding, and let employees enter with phones or fobs while restricting sensitive rooms to specific staff. Kisi also gave administrators remote control over all locations and useful access data, improving security, streamlining operations, and supporting scalable growth, with better visibility into on-site vehicles and arrival/departure patterns.