Case Study: Realnets expands product portfolio and delivers cloud-based access-as-a-service with Kisi

Kisi allows Realnets to increase revenue and excite clients looking for a future-proof solution

Realnets, a Chicago-based managed services and IT consulting firm, faced difficulty meeting the security needs of compliance-driven clients and struggled to communicate the value of cloud-based access control. They turned to Kisi’s cloud access control solution to offer a modern, IT-friendly option (including Active Directory integration and centralized, software-driven access) that fit their MSP model.

Using Kisi, Realnets quickly trained an 8‑technician/5‑engineer team, standardized quotes and statements of work, and integrated door access-as-a-service into their pricing (including subsidized five‑year deals). Kisi enabled entry-level staff to handle configuration while installers handle wiring, helped win commercial multi-tenant customers with centrally managed access, and improved competitiveness through bulk pricing—resulting in an expanded product portfolio, more predictable recurring monthly software revenue, and smoother, more consistent deployments.

Realnets

Andy Gibbs

Realnets