Case Study: University of South Wales achieves 50% reduction in interview time and improved assessment of communication skills with Kira Talent

University of South Wales - Customer Case Study

The University of South Wales, one of the UK’s largest universities with over 33,000 students and roughly 6,000 international applications a year, needed a more efficient way to assess applicants’ communication skills and program suitability because traditional one-to-one interviews were time-consuming and resource intensive. To address this, the university adopted Kira Talent, using Kira Talent’s interview platform to replace Skype and streamline its admissions assessments.

Kira Talent’s solution eliminated time-zone conflicts, scheduling back-and-forth, and transition time between calls, giving reviewers a more authentic view of applicants in far less time. As a result, the University of South Wales reduced interview time by approximately 50%, made smarter and more transparent admissions decisions, and freed staff to focus on student recruitment and applicant conversion.

University of South Wales

Cath Woodward

Team Leader