Case Study: Fortumo improves team knowledge sharing with Kipwise

How Fortumo Engages Everyone to Optimize the Team Knowledge Together

Fortumo, a global digital services company with 7 offices and more than 70 team members, needed a better way to keep its distributed teams aligned and reduce repeated questions caused by outdated or hard-to-find information. The company worked with Kipwise, a team knowledge management tool, to make knowledge easier to access and maintain across locations.

With Kipwise, Fortumo built a culture where everyone contributes to the knowledge base from day one, including new hires who are encouraged to flag missing or outdated documentation. The team also runs periodic reviews and cleanups, keeping information current without heavy process overhead. As a result, Fortumo created a collaborative, trusted knowledge-sharing habit that helps teams stay focused on their work, though the case study does not provide a specific numerical impact.

Fortumo

Toomas Välja

Fortumo