Case Study: San Francisco Safehouse improves client services and cuts audit prep from weeks to minutes with Kipu Health

San Francisco Safehouse - Customer Case Study

San Francisco Safehouse faced significant organizational challenges due to its reliance on paper-based records and spreadsheets, which made data retrieval and audit preparation a manual, weeks-long process. Staff at the safehouse struggled with inefficient communication between shifts and labor-intensive reporting required by their funding sources. To overcome these hurdles, they turned to Kipu Health's EMR system.

By implementing Kipu's electronic medical records, the vendor enabled a complete shift to digital data management. This solution eliminated manual processing, reduced audit preparation time from weeks to minutes, and provided continuous audit readiness. The results included more cohesive communication between staff, demonstrable proof of services for funders, and, most importantly, increased availability for hands-on client work.

San Francisco Safehouse

Kristen Moore

Director of Programs