Case Study: Clearwave reduces patient check-in time and improves insurance accuracy with KIOSK Information Systems

Clearwave - Customer Case Study

Clearwave, a healthcare services company, aimed to improve patient information sharing and accuracy, standardize the patient experience, and enhance payment collections for its partner practices and hospitals. To address this challenge, they worked with vendor KIOSK Information Systems to deploy the Clearwave patient kiosk, a self-service solution.

The solution implemented by KIOSK Information Systems consisted of over 250 self-service kiosks equipped for patient check-in, insurance verification, and payment processing. This deployment led to a 57% reduction in patient check-in times and a $2.5M to $3M improvement to the bottom line. Insurance data accuracy increased from 60% to 95%, and many clients tripled their cash flow within three months, demonstrating the significant measurable impact of the KIOSK solution.

Clearwave

Gerard White

Chief Executive Officer