Case Study: mHealth achieves 80% faster order processing and 25% fewer invalid orders with Kinvey

mHealth: Clinical & Business Process Transformation

A large outsourcing admixture pharmacy that dispenses patient-specific IV nutrition to hospitals 365 days a year faced a slow, manual, error-prone front-end order process that made meeting its committed 4-hour turnaround uneven. Hospitals and clinicians relied on paper and faxed prescriptions, causing long and variable front-end cycle times and avoidable invalid orders that threatened quality and timeliness of care.

The pharmacy built a hybrid mobile app (Titanium + Kinvey) to let HCPs enter and validate orders at the bedside, with secure identity management, enterprise data connectors, automated safety checks and email rejection workflows. Delivered in two months with an estimated $100,000 savings, the solution cut front-end cycle time by 80% (from ~90 to ~10 minutes) and reduced invalid orders by 25% while preserving security and auditability.

mHealth