Case Study: PickSmart achieves seamless tax compliance and reduced errors with Kintsugi

Kintsugi is the Top Choice for Manufacturers

PickSmart, a provider of intelligent hardware products and system solutions, faced significant challenges in managing sales tax compliance as it expanded globally. The company struggled with manually tracking tax exemptions for manufacturing equipment and R&D supplies, as well as ensuring use tax compliance for out-of-state purchases. This manual process was risky and left them exposed to potential financial penalties.

The vendor, Kintsugi, implemented its automated sales tax compliance platform to address these issues. The solution streamlined exemption certificate management, provided real-time updates on tax regulations, and automated use tax calculations. As a result, PickSmart dramatically reduced errors, freed up valuable internal resources, and avoided thousands of dollars in potential penalties, giving them the confidence to focus on growth and expansion.

PickSmart