Kintsugi
30 Case Studies
A Kintsugi Case Study
SK Shop, a creative studio and part of the Super Keen brand, faced a significant operational challenge in manually managing complex multi-state sales tax compliance for its e-commerce business. This time-consuming and error-prone process diverted resources from their core creative work. They found legacy solutions like Avalara to be too costly and difficult to use, necessitating a better sales tax automation solution from a vendor like Kintsugi.
By implementing Kintsugi's AI-powered sales tax automation platform, the studio found an affordable and user-friendly solution. The results were transformative: the team reclaimed 20 hours per month previously spent on tax tasks and reduced errors by 98%, drastically minimizing the risk of penalties. Kintsugi enabled the customer to achieve seamless compliance and refocus on scaling their business.