Kintsugi
30 Case Studies
A Kintsugi Case Study
E-Mart, a Los Angeles-based photography equipment retailer, was struggling with the manual and time-consuming process of managing multijurisdictional sales and use tax compliance as their business grew. The complexity of tracking varying tax rates, rules, and exemptions across different jurisdictions was overwhelming and posed a significant risk of errors and penalties. To address this challenge, they turned to the automated sales tax compliance platform provided by Kintsugi.
By implementing Kintsugi's sales tax automation tool, E-Mart automated its entire tax compliance process, including calculations, exemption management, and filings. This solution integrated with their Shopify store to sync sales data and provide real-time regulatory updates. The results were significant: Kintsugi enabled E-Mart to reduce the time spent on sales tax management by 90%, eliminated compliance errors, and provided a cost-efficient, scalable solution that supports their continued business growth.