Kintsugi
30 Case Studies
A Kintsugi Case Study
Toyseepk, a premier online toy retailer in Pakistan, faced a significant challenge manually monitoring varying sales tax rates across different Pakistani provinces and, later, U.S. states following their international expansion. This time-consuming process was overwhelming, prone to error, and risked penalties, diverting valuable resources away from core business operations. The challenge intensified when a new 18% sales tax rate was introduced in Pakistan, making it clear their manual process was unsustainable.
The company implemented Kintsugi, an automated tax compliance platform that integrated with their Shopify store. Kintsugi's solution automated tax calculations, return filings, and real-time monitoring for both Pakistan and the U.S. This allowed Toyseepk to save over 9 hours monthly on manual work, reduce tax-related administrative tasks by over 70%, and cut compliance errors by 98.3%. The automation provided by Kintsugi gave the company confidence to scale into new markets without compliance concerns.