Case Study: Capay Valley Lavender cuts tax compliance time by 50% with Kintsugi

How Kintsugi Scales Small Businesses

Capay Valley Lavender, a small family-owned lavender farm founded by Sherri Lewis Wood, grappled with the complexities of California's multi-jurisdictional sales tax compliance. Manually managing the ever-changing tax rates and filing requirements consumed half of her workday, creating a significant administrative burden and increasing the risk of penalties. This challenge highlighted her need for an automated tax solution from a vendor like Kintsugi.

The farm implemented Kintsugi's sales tax automation software, which integrated directly with their Shopify store. The platform automated calculations and filings and provided responsive customer support. As a result, Sherri reduced the time spent on tax compliance by 50%, with filings now taking just 30 minutes instead of hours. Kintsugi's solution saved the business both time and money, allowing Sherri to refocus on growing her farm and product line.

Capay Valley Lavender