Case Study: Blossom Lux Avoids $60,000 in Sales Tax Penalties with Kintsugi

How Kintsugi Helps You Avoid Nightmares

Blossom Lux, a luxury florist with $8 million in annual revenue, faced a significant challenge with multi-state sales tax compliance as its online business grew. After expanding nationwide, the company received unexpected notices of $60,000 in penalties and unpaid taxes from states including Texas, Florida, and New York. Their previous provider, TaxJar, had failed to flag critical obligations, creating operational disruption and financial risk.

The company switched to the Kintsugi sales tax automation platform to manage its compliance. Kintsugi provided automated tracking of jurisdiction-specific requirements, seamless filing, and proactive monitoring. This solution saved the company hours of manual work each week and eliminated the risk of future penalties, allowing Blossom Lux to confidently scale its operations and avoid a repeat of the $60,000 in penalties.

Blossom Lux