Kintsugi
30 Case Studies
A Kintsugi Case Study
Gwella, a wellness brand specializing in mushroom-based supplements, faced a significant challenge with multi-state sales tax compliance as its e-commerce business grew rapidly. The manual process of registering, calculating, and filing taxes across eight states became an overwhelming burden for its small finance team, diverting focus from core business operations. To solve this, they turned to the vendor Kintsugi for its automated sales tax compliance solution.
Kintsugi's platform provided a seamless integration with Shopify, automating tax calculations and managing state-specific filings with precision. This solution saved Gwella hours of administrative work each week and ensured 100% accurate tax filings. By automating compliance, Kintsugi empowered Gwella to successfully register and remain compliant in eight states, allowing the company to refocus its efforts on product innovation and market expansion.