Case Study: FRIEND OA CENTER CO. boosts sales and streamlines workflows with Kintone

FRIEND OA CENTER CO. - Customer Case Study

FRIEND OA CENTER CO., LTD., a Thai distributor and lessor of copiers, printers, and projectors, needed a better way to manage sales activity, approvals, and data sharing across teams. Before using Kintone, sales reports were often delayed or missing, Excel-based data was hard to use off-site and risked viruses, and quotation approvals could take 1–2 days, slowing customer proposals.

Kintone implemented a customizable system for sales reporting, document approval, and real-time visibility across devices, helping FRIEND OA CENTER CO. work faster and more collaboratively. The company reported stronger sales performance, with average sales per salesperson rising from 90k to 200k, while also reducing paper use and consumable costs; Kintone is now planned for expansion into stock and technician departments.

FRIEND OA CENTER CO.

Somkid Rattanaburi

Founder and Director