Case Study: insurance110 achieves 9x productivity with Kintone

Business Scaled with the Build-Yourself-Application

insurance110, an American insurer serving expats from Japan, was struggling to manage customer and sales data across paper forms, Excel spreadsheets, Dropbox, and email. As the company expanded its store network, these manual processes made it hard to see overall sales performance, threatened data integrity, and limited scalability. insurance110 turned to Kintone for a more flexible operations platform.

With Kintone, insurance110 built custom apps, automated summarized sales reporting, and added controls like audit logs. The result was a dramatic improvement: daily sales checks dropped from 30 minutes to 3 minutes, a 9x productivity boost. Using Kintone, insurance110 also expanded its app usage to 13 workflow apps and grew from three locations to nine over two years.

insurance110

Yoshihiro Arishika

Chief Executive Officer