Case Study: Providence Home Care of Florida achieves faster point-of-care clinical notes and timely billing with Kinnser Software's Kinnser Link®

Providence Home Care of Florida Improves Clinical Notes with Kinnser Link

Providence Home Care of Florida, a New Port Richey–based agency founded in 2013, grew quickly to an average daily census of about 100 patients but faced persistent documentation problems. Clinicians routinely delayed visit notes—sometimes a week or more—because laptops were cumbersome in patients’ homes and internet access was unreliable, forcing double entry on paper and slowing QA, billing and revenue cycles.

The agency implemented Kinnser Link®, an offline tablet charting solution that lets clinicians document at the point of care on iOS or Android devices with auto-save and secure data handling. After switching to tablets, clinicians began submitting notes within the agency’s 48‑hour window, billing timeliness and physician communication improved, clinicians reported less paperwork and higher satisfaction, and the agency realized cost savings and revenue benefits.

Providence Home Care of Florida

David McElwee

Partner