KingswaySoft
15 Case Studies
A KingswaySoft Case Study
SMS Management & Technology was engaged by their client, Mental Health Commission WA, to merge data from two legacy systems into a single Microsoft Dynamics CRM. The challenge was to deduplicate patient and facility records during the migration to create a single, clean database for improved data visibility and access.
SMS implemented a solution using KingswaySoft's SSIS Integration Toolkit. The tool successfully managed the complex migration, identified and merged duplicate records according to set rules, and consolidated the two databases. The result was a streamlined case management system with a single, accurate record for each contact. KingswaySoft provided a cost-effective and capable solution that SMS was very happy with, completing three successful migrations and planning to use the product again.
Bharat Premji
CRM Developer