Case Study: Hyatt Hotels Co. enhances hotel worker safety with Kinetic Global's wireless panic button platform

Hyatt Hotels Co deploys Kinetic Global’s panic button solution across 175 countries with same-day deployment

Kinetic Global provided its hospitality emergency management platform and wireless panic button solution to Hyatt Hotels Co. The challenge for Hyatt was to ensure the safety of its hotel workers and housekeepers without placing a burden on property WiFi systems, which could be disruptive, unreliable, and lack room-level accuracy for emergency alerts.

The solution implemented by Kinetic Global was a standalone wireless panic button device that uses LTE connectivity, satellite positioning, and Bluetooth, eliminating the need for hotel WiFi. This technology provides precise room-level location tracking only when an alert is triggered, ensuring employee privacy. As a result, Hyatt's security personnel receive exact locations to respond quickly to emergencies. Kinetic Global's integrated 24/7 Global Security Operation Center (GSOC) provides constant support, giving Hyatt full situational awareness and ensuring comprehensive duty of care for its employees.

Hyatt Hotels Co